Privacy policy

This policy explains what personal information Nirole, a trading name of Purevanta Ltd, collects when you visit or buy from our website, and how we use and protect it. We handle your data in line with UK GDPR and the Data Protection Act 2018.

1. Data Controller

The data controller is Purevanta Ltd, trading as Nirole, registered in England and Wales under company number 16982782, with a registered office at 128 City Road, London, EC1V 2NX, United Kingdom.

2. Data We Collect and Why

We collect the information we need to fulfil your order and run our store:

  • Order details: name, delivery and billing address, email, phone number and payment information.
  • Account details: your name and email, if you create an account.
  • Technical data collected automatically: IP address, browser and device type.
  • Marketing preferences, where you have chosen to opt in.

3. How We Use Your Data

  • To process, pack and deliver your orders.
  • To answer your questions and provide support.
  • To keep our website secure and working well.
  • To meet our legal and accounting obligations.
  • To send updates or offers, only if you have asked to receive them.

4. Sharing Data with Third Parties

We only share data with the trusted providers that help us run the store, such as our website and payments platform, analytics tools, email and marketing services, delivery couriers and customer-support tools. We do not sell or rent your personal data to anyone.

5. International Data Transfers

Some of our providers may process data outside the United Kingdom. Where that happens, we make sure appropriate safeguards are in place, such as standard contractual clauses or an adequacy decision, so your data stays protected.

6. Data Security and Retention

We use SSL encryption and secure systems to safeguard your information, and card details are handled by certified payment providers and never stored on our own servers. We keep your data only for as long as we need it to fulfil your order, support you and meet our legal obligations, after which it is deleted or anonymised.

7. Your Rights

Under UK GDPR you can ask to access, correct, delete, restrict or receive a copy of your data, and you can withdraw consent at any time. To exercise any of these rights, email us at info@nirole.com.

8. Cookie Policy

Our website uses essential, functional, analytics and marketing cookies to work properly and to help us understand how it is used. You can control cookies through your browser or our consent banner, though turning some off may affect how the site works.

9. Protection of Minors

Our website and products are intended for adults. We do not knowingly collect personal data from children. If you believe a minor has provided us with their data, please contact us and we will remove it.

10. Changes to This Policy

We may update this policy from time to time. The current version will always appear on this page, and significant changes will be reflected in the date shown here.

11. Contact & Company Information

Store Name: Nirole
Company Name: Purevanta Ltd
Company Registration Number: 16982782
Address: 128 City Road, London, EC1V 2NX, United Kingdom
Email: info@nirole.com
Phone: +44 2080 403960

Customer Service Hours:
Monday to Friday: 9:00 AM to 5:00 PM (GMT)
Saturday & Sunday: Closed